At Zigzagger® Slippers, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website zigzaggers.shop (the “Site”) and purchase our products.
Collection of Personal Information
We collect the following types of personal information about you when you visit our Site:
- Contact Data: We collect your name, email address, mailing address, phone number or other contact details when you create an account, complete forms, register for promotions, make a purchase, or contact us for support.
- Financial Data: We collect financial information such as your payment card details when you make a purchase. This information is processed by trusted third party payment processors and we do not store it on our servers.
- Order Data: We collect information about the products you purchase from us, along with details of your orders such as date of purchase, products ordered, and fulfillment status.
- Profile Data: If you create an account with us, we collect your username, password, interests, and preferences.
- Usage Data: We collect information about how you interact with our Site, such as the pages you visit, products you view, links you click, features you use, and the length of your visits.
- Marketing Data: If you opt-in to receive our marketing communications, we collect your preferences for receiving emails, texts, postal mail, or other communications from us.
- Social Media Data: If you interact with our social media accounts, we may collect information you share with us such as your comments, likes, posts, and profile information.
Use of Personal Information
We use the personal information we collect through our Site for the following purposes:
- Fulfilling Orders: We use order data to process, fulfill and ship your orders, communicate with you about your orders, and provide related customer service.
- Marketing Communications: With your consent, we use contact data to send you marketing communications via email, text message, postal mail, social media or other channels. You can opt-out anytime.
- Retargeting: We use tracking technologies like cookies to provide personalized advertising to you based on your browsing activity. You can opt-out in your browser settings.
- Analytics: We use usage data and social media data to improve our Site, optimize our marketing campaigns, and analyze trends and usage.
- Legal Compliance: We may need to use and retain personal information for legal reasons such as detecting and preventing fraud, complying with regulations, and responding to legal claims or requests.
Disclosure of Personal Information
We disclose your personal information to the following categories of service providers for the purposes described in this Privacy Policy:
- Payment Processors: To process payments, refunds and issue related customer service.
- Shipping Carriers: To process orders and ship products to you.
- Marketing Partners: To provide you with promotional offers and marketing campaigns with your consent.
- Analytics Partners: To analyze usage data and improve our Site and marketing campaigns.
- Legal and Government Entities: To comply with the law, legal proceedings, regulations or governmental/law enforcement requests.
We require all third parties to respect the confidentiality and security of your personal information. We do not allow them to use it for any other purpose.
Security of Personal Information
We use appropriate technical and organizational measures to protect the confidentiality and security of your personal information. We use computer safeguards like firewalls and data encryption, we enforce physical access controls to our office and files, and we train staff on data protection.
However, no security measures are 100% secure, so we cannot guarantee the absolute security of your information. If a breach occurs, we will promptly notify you if your personal information was compromised, as required by applicable law.
Your Data Rights and Choices
To help protect your privacy, we provide you with the following rights and choices about how your personal information is used:
- You can opt-out of receiving our marketing emails by following the unsubscribe instructions in any promotional message you receive, adjusting your account settings, or contacting us directly.
- You can modify or delete your account profile at any time by logging into your account.
- You can object to the processing of your personal information under applicable data protection laws.
- You can request access to, correction, and deletion of your personal information. We will honor these requests in accordance with applicable laws.
- You can set your browser or device settings to block or limit the use of cookies and similar tracking technologies.
If you wish to exercise any of the above data rights or choices, please contact us. We will respond to requests in accordance with applicable laws.
Retention of Personal Information
We retain your personal information for the length of time required to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example, we may need to retain some transaction data for longer periods for legal compliance purposes such as accounting, taxation or regulatory requirements.
Use of Site by Minors
Our Site is not directed to individuals under the age of eighteen (18), and we do not intentionally collect personal information from minors. If we learn that we have collected personal information of a minor, we will take steps to delete such information. Please notify us if you become aware that a minor has provided us with personal information.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by email or by posting a notice on our Site prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us at:
Zigzagger® Slippers
123 Main Street
Nashville, TN 37217
(555) 123-4567
[email protected]
By using our Site and providing us with personal information, you agree that we may collect, use, disclose, and retain your information as described in this Privacy Policy.
Effective Date: January 1, 2022
Frequently Asked Questions
Below are answers to common questions about our privacy practices:
What personal information do you collect?
We collect contact data, financial data, order data, profile data, usage data, marketing data, and social media data, as detailed in the “Collection of Personal Information” section.
Do you sell personal information?
No, we never sell your personal information to any third parties. The only disclosures we make are to service providers we engage to process orders and provide our services, under contractual confidentiality obligations.
How do you use cookies and tracking technologies?
We and our marketing partners use cookies and similar technologies to analyze trends, serve targeted ads, and track your usage and browsing behavior. You can adjust cookie settings on your browser or device to limit tracking.
Can I opt-out of promotional emails?
Yes! Just click the unsubscribe link in any promotional email from us. Or you can adjust your email preferences in your account settings or by contacting us.
Can I edit or delete my account profile?
Yes, you may edit or delete your profile anytime by logging into your account. If you have trouble, contact us for help.
Do you collect information from minors?
No, we do not intentionally gather information from minors under 18. Please notify us if you become aware that a minor has provided us information.
How long do you keep my personal information?
We keep your data for as long as needed to provide our services, and for longer periods if legally required for compliance purposes.
How can I access, correct, or delete my data?
You can access, modify, delete, or make other requests about your personal data by contacting us. We will honor data rights requests in accordance with the law.
Who can I contact with privacy questions or concerns?
If you have any privacy-related questions or concerns, please contact us anytime! Our contact information is listed at the bottom of this Privacy Policy.